In compliance with the provisions of Law 34/2002, of 11 July, on Information Services and Electronic Commerce, the details of www.theafricantouch.com are:
- Owner: Rafael Martinez Urrutia (hereinafter The African Touch).
- TAX ID: 45280924L.
- Address: Callejón de los Zabucos 1 18659 Villamena, Granada, Spain.
- Contact: firstname.lastname@example.org.
Users of www.theafricantouch.com should carefully read the General Terms and Conditions of Contract.
The General Terms and Conditions of Business are applicable to all orders and are effective as of 1st June 2014.
The African Touch reserves the right to modify at any time and without prior notice the presentation, configuration and contents of the website, as well as the present conditions and other particular conditions that may exist for certain spaces, services or uses.
For any doubt or clarification in relation to the conditions of use of this website, you can contact The African Touch through the contact form.
The present document regulates the terms, conditions and rules of use of The African Touch website as well as the responsibilities derived from the use of its contents such as texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information, as well as any other creation protected by the laws and international treaties on intellectual and industrial property.
The African Touch may establish specific conditions that will be applicable to the use and/or contracting of specific services, with the present general conditions being of supplementary application.
The African Touch is an online shop of selected art, fashion and decoration accessories. These are, in most cases, unique goods produced by small workshops and artisans throughout the African continent.
Access to www.theafricantouch.com is free of charge. At all times, the User must make lawful use of the services of the website, in accordance with these General Terms and Conditions of Contract, current legislation, as well as generally accepted practices on the Internet.
Parents, guardians or legal representatives shall be solely responsible for the acts carried out by minors in their care.
- USER REGISTRATION
2.1. To access as a registered user you must complete the registration form in full, correctly and truthfully.
2.2. You must be over 18 years of age. Minors under the age of 18 must have the permission of their parents or guardians to provide personal data on this website.
2.3. It is strictly forbidden to include data of third parties, even with their consent.
2.4. The African Touch reserves the right not to accept or delete false or incomplete registrations.
2.5. It will be the exclusive responsibility of each registered user to update their data, as well as the custody of their username and password.
- PURCHASE AND PRICE
3.1. Acceptance of the present conditions implies conformity with the product, its characteristics and price.
3.2. The African Touch makes every effort to offer the information contained on the website in a truthful manner and without typographical errors. In the event that at any time an error of this type should occur, it will be corrected immediately. If there is a typographical error in any of the prices shown and a client has made a purchase decision based on this error, The African Touch will inform the client of this fact and the client will have the right to cancel the purchase without any cost on their part.
3.3. If, in order to use the website, the User must register, he/she shall be responsible for providing truthful and lawful information. If, as a consequence of registration, the User is provided with a password, he/she must make diligent use of it. Consequently, he/she is responsible for the proper custody and confidentiality of the passwords supplied to him/her and undertakes not to cede their use to third parties, either temporarily or permanently, nor to allow access to them to third parties.
3.4. The purchaser shall be responsible for all taxes, fees or duties levied according to the country of destination of the article.
3.5. The price includes value added tax (VAT) according to Spanish regulations. However, this amount does not include the shipping costs of the products, which must be paid separately. The African Touch reserves the right to modify the commercial offer presented on the website (regarding products, prices, promotions and other commercial and service conditions) at any time.
3.6. Shipping costs will be added to the price and will be displayed during the purchase process. When there is an extra cost in shipping costs with respect to the ordinary shipping costs indicated on the website for all orders, either by type of product or by the volume of the order, the amount will be specified and determined according to the size, weight and shipping method selected by the user-buyer.
- MEANS OF PAYMENT
4.1. The user may pay with valid Visa, Visa Electron, Mastercard and American Express credit cards as well as Pay Pal and bank transfer. The user declares that he/she is the holder of the credit card used to make the purchase.
4.2. To protect the privacy and security of online payment transactions, data is transmitted in encrypted form with SSL certification and the latest encryption techniques.
After verifying that the card is adhered to the CES system, the system will contact the issuing bank for the buyer to authorise the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise the order will be cancelled.
- SHIPMENT OD PRODUCTS AND RETURNS
5.1. The shipment will be made to the address specified by the buyer. The country where the purchase transaction is completed and where the shipment is made must coincide. No shipments will be made to post office boxes.
Once the corresponding form has been completed and the order has been received, The African Touch will send an e-mail acknowledging receipt of the order and confirming the purchase made. It is the user’s responsibility to ensure that the delivery can be carried out at the indicated address during the working hours in which the courier companies carry out their deliveries.
5.2. In application of current legislation, the buyer will have a period of 14 working days from receipt of the product, for the purpose of returning it.
In order to exercise the right to return, the articles must be sent in perfect condition. Once the item has been received and its condition has been checked, the return will be confirmed and the amount previously paid will be reimbursed using the same means of payment used to make the purchase.
- DELIMITATION OF RESPONSABILITIES
The African Touch disclaims all liability in the following cases:
7.1. Due to the craftsmanship of the articles offered, they may not be exactly as they are displayed on the website. Users declare to know and accept that by virtue of the purchase and the characteristics of the product itself, the finishes and finishes of each article may be different, and The African Touch is not responsible for these extremes.
7.2. The African Touch will act with the maximum diligence in order to make the selected article available to the logistic operator in charge of the transport. However, The African Touch will not be responsible for damages resulting from a malfunction of the transport, especially for causes such as strikes, road delays, and in general any other causes typical of the sector, which result in delays, losses or thefts of the selected product.
7.3. The African Touch is not responsible for any technical deficiencies that, due to fortuitous or other causes, prevent the normal functioning of the service through the Internet.
7.4. The African Touch is not responsible for any loss, damage or harm of any kind arising from the access and use of the website caused by the introduction of viruses.
7.5. The African Touch is not responsible for damages of any kind that may be caused to users by the use of other browsers or different versions of the browsers for which the website has been designed.
The descriptions of the products offered are for information purposes only. The photographs, videos, and graphic or iconographic representations of any kind relating to the products offered are for illustrative or orientative purposes only, with the aim of providing the user with as much information as possible, but are not binding.
8.1. The African Touch reserves the right to make any changes and modifications it deems appropriate at any time.
8.2. The entry into force of the modifications to the conditions of use will take place from the moment of their publication on this website.
8.3. The African Touch makes every effort to avoid any errors in the contents that may appear on this website.
8.4. All information published by The African Touch in any advertising medium, its own or that of third parties, especially those referring to banners, electronic communications by email, or any other, and which contain any typographical error, whether involuntary or due to manipulation by third parties, are of no value, and in case of doubt, it is recommended that users confirm the data through direct communication channels with The African Touch.
- RESERVATION OF RIGHTS
The African Touch reserves the right
9.1. To not admit or to unsubscribe users whose data is false, incorrect or incomplete.
9.2. To cancel or refuse any order from a customer with whom there is a dispute regarding payment of a previous order or which appears to present some kind of risk.
9.3. To change the prices of its products. The purchase price will be the current price at the time of closing the transaction.
9.4. To verify the personal information provided by the customer and to take the measures it deems necessary to verify that the registered person is the holder of the bank card used for payment. This verification may take the form of a request for proof of identity. If the customer does not respond to such a request within two days of it being made, the order in question shall be automatically cancelled, without the possibility of lodging a subsequent complaint.
9.5. To terminate the membership of those who are misusing or abusing the system, carry out fraudulent acts or who harm other users. In the event that The African Touch or any entity that is professionally linked to it detects any anomaly or suspects that a user is impeding the normal development of the system by illegally altering its records through any technical or computer procedure, or carrying out any fraudulent acts that contravene the transparency of the system, reserves the right to cancel and withdraw the benefits that could have been obtained automatically and without explanation of any kind, to all those users who have benefited directly or indirectly from this type of fraudulent actions, and may also exercise all the civil or criminal actions that may correspond. In this sense, The African Touch declares that it has enabled the appropriate mechanisms and technological supports to detect any possible fraudulent, anomalous or fraudulent action that attempts to alter and register and proceed on this website.
9.6. To modify these General Conditions at any time by notifying users accordingly.
9.7. To withdraw unilaterally and at any time the links that appear on its website.
- INTELLECTUAL PROPERTY
10.1. All the information contained in the website, as well as its design and the codes used, are protected by copyright or other protection rights included in the Royal Legislative Decree 1/1996, of 12 April, which approves the Revised Text of the Spanish Intellectual Property Law. These rights belong exclusively to The African Touch, therefore, any act of reproduction, distribution, transformation or public communication is expressly excluded, as well as any type of transfer of all or part of the content of this site, and in general of any object that according to current legislation is protectable by the rules of intellectual property.
10.2. All content on the Site and all content available through the Service, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, as well as their selection and arrangement (the “Content”) are the exclusive property of The African Toucho, with all rights reserved. No part of the Content of the Site may be modified, copied, distributed, framed, reproduced, downloaded, extracted, displayed, published, transmitted or sold in any form or by any means, in whole or in part, without the prior written consent of The African Touch.
10.3. All trademarks, logos and anagrams displayed on this site are the property of The African Touch. It is expressly forbidden to use, without prior consent, any element of the website that is subject to protection in accordance with current legislation on intellectual property.
- PROTECTION OF PERSONAL DATA
11.1. In accordance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data, The African Touch informs you that the personal data provided will be incorporated into a file under the responsibility of the company for the purpose of managing your registration and processing your order.
11.2. The registered data will be included in a file owned by The African Touch in accordance with the Organic Law 15/99 of 13 December 1999 on the Protection of Personal Data, adopting the technical and organisational measures for data protection in accordance with Royal Decree 1720/2007 of 21 December 2007, which approves the Regulations for the development of the aforementioned law.
11.3. In compliance with the Law of Information Society Services and Electronic Commerce, the user expressly authorises The African Touch to inform him/her by email and/or SMS or other equivalent electronic means, as well as by postal and telephone means of its products and services, as well as information from third parties related to fashion that may be of interest to him/her. The African Touch may send you alerts via SMS / email to inform you about the status of your order.
11.4. The African Touch informs you that your data may be communicated to third party companies, such as shipping agencies or others as necessary, with the sole purpose of being able to send your order correctly.
11.5. To exercise your rights of access, rectification, opposition or cancellation of your data send your request accompanied by a photocopy of your passport to The African Touch (Callejon de los Zabucos 1 Villamena, Granada, Spain).
11.6. Through your registration account at The African Touch you can unsubscribe from the sending of commercial communications as well as rectify your data.
- ACCEPTANCE OF THE CONDITIONS AND APPLICABLE LEGISLATION
Registration with The African Touch implies full acceptance of these terms and conditions.
All disputes arising from the application of these terms and conditions will be resolved in accordance with Spanish law.
In order to establish an independent, impartial, transparent, efficient, fast and fair judicial procedure to resolve the various disputes arising from the international online sale of goods and services between EU countries, you can access the online dispute resolution platform by clicking here.
INFORMATION ABOUT COOKIES
Cookies are an essential part of web operation. The main objective is to improve the browsing experience by identifying registered customers, remembering preferences (language, country, etc.), managing the shopping basket, etc.
In no case is sensitive information such as address, password, credit card, etc. identified or to target advertising.
Cookies can be deactivated although this may result in a less pleasant browsing experience.
You can do this by modifying the settings of your browser. Usually the cookie settings are made in the “Preferences” or “Tools” menu. For more details on the configuration of cookies in your browser, please consult the “Help” menu of your browser.
SPECIFIC COOKIES USED BY THIS WEBSITE
Below is a list of the cookies used by this website together with the purpose of each one of them:
- Technical cookies.
These are those that are essential to allow the user to browse through a web page, such as, for example, those that allow the data of an online order to be stored.
- Personalisation cookies.
This type of cookie allows the functions or contents of the website to be personalised according to the data obtained from the browser. Through these cookies we can present a website in the same language as the browser used to visit the website.
- Analysis cookies.
These are used for statistical purposes only. A clear example would be the cookies generated by the Google Analytics tracking script.
- Advertising and behavioural advertising cookies.
These are all cookies whose purpose is to improve the effectiveness of advertising spaces and to personalise, according to the user, the advertising targeted. Thus, Google Adwords or adservers include this type of technology to provide the desired service to its customers.